COVID Vaccine update: People who registered for the vaccination today but could not get vaccinated at AMRI Dhakuria may visit help desk at the vaccination centre at AMRI Dhakuria after 10 AM tomorrow.

Patient Care and Services

Policies and Guidelines

Patient Information

Providing complete patient-information that enables you to make informed decisions

We value your cooperation

We don’t just treat our patients. We focus on building relationships for a lifetime. We believe that every patient that gets admitted gives us an opportunity to provide the best diagnosis and treatment facilities. All we ask for is a little bit of cooperation in return. The following are the policies and guidelines that we request all patients and visitors to follow:
  • Smoking & Spitting are strictly prohibited in the Hospital Premises.
  • Litter to be dropped in bins.
  • Do not try to shift or repair any equipment of the Hospital, nor bring from outside any such item for use in the Hospital.
  • Do not keep windows/doors open while AC is on.
  • Do not operate Oxygen/Vacuum yourself.
  • Do not wash personal clothes in the Hospital premises.
  • Do not allow your visitor to sit on your bed or overstay after the visiting hours.
  • Do not give any tips to any hospital staff.
  • All payments to be made at cash counter only against proper receipt.
  • Please try to maintain "Silence" in the hospital premises, in the interest of patient care.
  • Maximum number of visitors in the ward is two at a time
  • Children under the age of 12 are not permitted in the patient's floor,
  • Outside food is not allowed for the patient except in certain situation by the written permission of treating Consultant and Dietician.
  • Flowers are not allowed
  • Patients are required to buy medicines from the Hospital Pharmacy during the hospital stay. Outside medicines are strictly not allowed
  • All personal belongings will be the responsibility of the Patient family
  • Hospital authorities are not responsible for theft / loss of such valuable items
  • Please abide by Security Rules and Hospital authority protocol.
  • The Hospital is a "No Smoking / No Alcohol/ No Tobacco" Zone
  • Photography in Hospital is prohibited & Cameras can be confiscated by Security if anybody is found using it.
  • Attendant and Visitor passes are to be returned at the time of discharge
  • Visitors are not allowed to sit on the Patient bed
  • Please keep your mobile on silent mode when you visit Hospital
  • Special permission from the Front Office to be taken if the patient's relatives wish to stay in the Ground Floor Lobby

Find and Book Appointments with Doctors