Patient Care and Services
Policies and Guidelines
Patient Information
Providing complete patient-information that enables you to make informed decisions
We value your cooperation
We don’t just treat our patients. We focus on building relationships for a lifetime. We believe that every patient that gets admitted gives us an opportunity to provide the best diagnosis and treatment facilities. All we ask for is a little bit of cooperation in return. The following are the policies and guidelines that we request all patients and visitors to follow:- Smoking & Spitting are strictly prohibited in the Hospital Premises.
- Litter to be dropped in bins.
- Do not try to shift or repair any equipment of the Hospital, nor bring from outside any such item for use in the Hospital.
- Do not keep windows/doors open while AC is on.
- Do not operate Oxygen/Vacuum yourself.
- Do not wash personal clothes in the Hospital premises.
- Do not allow your visitor to sit on your bed or overstay after the visiting hours.
- Do not give any tips to any hospital staff.
- All payments to be made at cash counter only against proper receipt.
- Please try to maintain "Silence" in the hospital premises, in the interest of patient care.
- Maximum number of visitors in the ward is two at a time
- Children under the age of 12 are not permitted in the patient's floor,
- Outside food is not allowed for the patient except in certain situation by the written permission of treating Consultant and Dietician.
- Flowers are not allowed
- Patients are required to buy medicines from the Hospital Pharmacy during the hospital stay. Outside medicines are strictly not allowed
- All personal belongings will be the responsibility of the Patient family
- Hospital authorities are not responsible for theft / loss of such valuable items
- Please abide by Security Rules and Hospital authority protocol.
- The Hospital is a "No Smoking / No Alcohol/ No Tobacco" Zone
- Photography in Hospital is prohibited & Cameras can be confiscated by Security if anybody is found using it.
- Attendant and Visitor passes are to be returned at the time of discharge
- Visitors are not allowed to sit on the Patient bed
- Please keep your mobile on silent mode when you visit Hospital
- Special permission from the Front Office to be taken if the patient's relatives wish to stay in the Ground Floor Lobby
